Network outage Hibernia

Network Operations Center: Type: Issue State: Solved Start Time: 4-11-2015 12:49:52 End Time: 4-11-2015 13:11:12

--UPDATE 13:11--


Dear valued WorldStream customer,

One of our transit partners, Hibernia Networks, was facing a large problem on one of their core routers. Their router was keeping our complete BGP table in hold and due this we were unable to re-route the traffic to other transit partners for this part of our network. The affected router from Hibernia Networks has been completely shutdown from their network and the session with us has been released.

Our network team has now successfully transferred this session to our other transit partners.

Start time when the problem is discovered: 12.40 GMT +1
End time when the problem is solved: 13.10 GMT +1

If you still face any difficulties or have any questions please feel free to contact our support. You can reach them on support@worldstream.nl and +31.174.712117.

Met vriendelijke groet / Kind regards,

WorldStream B.V.
Industriestraat 24
2671CT NAALDWIJK
Tel.: (+31)(0)174 - 712 117


Company Details:
KvK / Chamber of Commerce : 60 22 36 50
BTW / VAT : NL8538.16.359.B.01



Dear WorldStream Customer,

Currently one of our transit parties, Hibernia Networks, has a router issue in Rotterdam.
We are re-routing our traffic at the moment but some packet loss may occure. We will keep you updated through this NOC. Our apologies for the inconvenience.

Best regards,
WorldStream B.V.


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