Increased network latency

Network Operations Center: Type: Issue State: Solved Start Time: 8-3-2016 11:00:00 End Time: 8-3-2016 14:29:34

UPDATE - SOLVED


Our network team has discovered a faulty linecard on one of our core routers. Our network team has replaced this linecard and all interfaces have been brought back online.

We do no longer see any errors on this linecard interface and consider this case closed.

If any problem occurred on your services or when you have any questions please do not hesitate to contact our support on support@worldstream.nl or initiate a chat conversation on https://www.worldstream.nl.

We are sorry for the inconvenience caused.


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Dear Customer,


Around 11:00 a problem occurred on one of our core routers linecards.

Our network team discovered the issue and is working for a solution at this moment.

Despite the redundancy of our core network there might be periods of slight packet loss or increased latency.

Please do not hesitate to contact us on support@worldstream.nl or initiate a chat conversation on https://www.worldstream.nl when you face any difficulties or have any questions. We are sorry for the inconvenience.


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