Increased latency

Network Operations Center: Type: Issue State: Solved Start Time: 28-3-2016 13:00:00 End Time: 28-3-2016 15:15:00


Our network team has discovered a faulty supervisor on the AMS-IX facing router. Our network team has replaced this supervisor and all interfaces have been brought back online.

We do no longer see any errors on this router and consider this case closed.

If any problem occurred on your services or when you have any questions please do not hesitate to contact our support on or initiate a chat conversation on

We are sorry for the inconvenience caused.


Dear Customer,

Increased latency on our AMS-IX facing routers.

WorldStream discovered hardware issues on our AMS-IX facing routers. Our network team has been dispatched on site in order to investigate and resolve the problem.

An update will be send through this channel once we have more information available.

We are sorry for the inconvenience.