|Network Operations Center:||Type: Issue||State: Solved||Start Time: 2-5-2016 06:42:00||End Time: 2-5-2016 07:12:00|
Friday 29/04/16 a network outage occurred due to a memory leak in the software of our routers. A software update has been performed on a new supervisor but unfortunately this morning the same issue took place.
At this moment we have inserted two new supervisors in both affected routers and our network staff is thoroughly monitoring the situation.
At this moment it seems no new errors are being displayed in the logging of our routers. Our network staff will provide an update through this channel once more information is available.
In case your services still experience any problems or when you have any questions please contact our technical staff on firstname.lastname@example.org or initiate a chat on www.worldstream.nl.
Our sincere apologies for the inconvenience and thank you for your understanding.